Billing Frequently Asked Questions
Q. Is there another way for
me to pay my bill other than by mail using the self-addressed
return envelope that is included with my bill?
A. Yes, there are several other ways:
- Automatic Payment Plan
This plan allows you to pay electric bills directly from
a bank account without ever writing a check. A statement will be received each
month indicating the amount that will be withdrawn from the
bank account.
- E-billing
Members with access to the Internet are able to visit TEC's
E-Billing website to sign up for E-billing. Monthly bills
can be accessed online, along with payment and usage history.
Participants will no longer receive a bill in the mail.
- Night Deposit Boxes
Payments may be dropped off at the Rushford office.
Office hours are: Monday through Friday, 7:30 a.m. to 4
p.m. We also have one night depository located in front of our office by the flag pole.
Q. What is the Basic Charge?
A. The cost associated with making
electric service available to this location. Includes costs
associated with investment in facilities, operation and maintenance
of lines, billing and administrative services.
Q. What is a kWh?
A . A
kWh stands for a kilowatt-hour and is the unit used to determine
the cost of your electric bill. For example, a single 100-watt
bulb will use up 1 kWh after 10 hours. If your kWh rate is
$0.09, then the cost to run that 100 watt bulb for the ten
hours would be $0.09.
Q. How does TEC arrive at my
monthly kWh usage?
A. The current month's kWh usage
is calculated by subtracting the previous month's meter reading
from this month's meter reading.
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